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Analytics and Privacy – How Concerned is the Public?

By Gabriele on May 16, 2010

I see a lot of articles about privacy – Facebook being the primary “offender” these days for violating its users privacy. A few months ago Germany made headlines by requiring any site using tools like Google Analytics to give users the option to “opt-out” of being tracked. However I always wondered, how many people really are concerned about analytics tracking on sites, or are a few more paranoid individuals leading the charge?

To that end I did an informal study, popping into a variety of chat rooms and asked “How concerned are you that web sites track your behavior?”

The conversations sparked by this question were very interesting – a lot of folks were not even aware that most web sites did that. As the conversations continued the majority said they had no problem with it, if it helped make the web sites better. A few folks said it wasn’t a problem as long as they didn’t share their personal information with other companies (not realizing that tracking rarely includes personal info unless they willingly provide it).

A few folks went off into a “national security” tangent, which was unexpected.

However, on the whole, most people I talked to where completely unconcerned about learning that sites tracked their behavior, and many welcomed it, as long as the pay-off led to improvements on web sites that they found frustrating to use.

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Posted in Analytics, Web Analytics | Tagged Privacy, Security | Leave a response

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Looking Back at 2011, Setting Goals for 2012

Looking Back at 2011, Setting Goals for 2012

By Gabriele on January 1, 2012

A new year has begun and I wanted to do some reflecting on 2011. Personally and professionally speaking, 2011 was a great year for me, and I feel it was a great year for Web Analytics as well. More companies are embracing the concept of making decisions based on data, rather than personal preference, than… read more »

Category: Analytics, Consulting, Digital Measurement, Endress|Analytics, Mobile Analytics, Social Media, Web Analytics

How to Track Social Media Interactions with Omniture SiteCatalyst

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By Gabriele on December 12, 2011

Many sites these days incorporate social media elements – ways to like, tweet, digg – their content. Since these elements live on your website, you should have no problems tracking the interactions your users have with the social media elements on your site. There are a number of different ways in Omniture* SiteCatalyst to track… read more »

Category: Analytics, Social Media, Social Media Marketing, Social Media Metrics

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